By now you probably know all there is to know about your device, but if not, we've got you covered with some basic info below.
On this page:
Device buttons and key features
Get a little refresher about the different buttons on your device as well as some of its key features.
Buttons
Icons
Key Features
- Windows Mobile 6
- Instant messaging w/ AOL, Yahoo and MSN
- Windows Media music player
- 2G
User guide
Check out the attached PDF user guide to find basic step-by-step procedures for your device.
Back up and restore
- Plug the USB cable into the T-Mobile Wing.
- From the Microsoft ActiveSync window, click the Sync icon on the device to initiate an ActiveSync session.
- After ActiveSync has completed, scroll to and select Tools.
- In the Tools menu, scroll to and select Explore Device.
- All the folders stored on the device will appear in the Mobile Device folder.
- Select the desired content that you would like to store on the computer, and then transfer the content from each of the folders.
- You can cut and paste, drag and drop, or use other transfer methods. You may transfer individual files or entire folders.
- Once all the content has been transferred, you can unplug the device.
Reset your device
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail. It doesn't delete data stored on the SIM card or SD card.
Master reset with settings menu
- Tap Start > Settings > System > Clear Storage.
- Enter “1234” then tap Yes.
Master reset with hardware keys
If the device menus are frozen or unresponsive, you can master reset using hardware keys.
- If you can, back up all information on the device.
- If the device is turned on, either turn it off or remove the battery and re-insert it. The device must be turned off and unplugged from the charger to continue.
- Press and hold the Left soft key and Right soft key at the same time.
- While holding the soft keys, press the Power button on top of the device. You do not need to hold the Power button.
- Keep holding the soft keys until the device displays 'This operation will delete all your personal data, and reset all settings to manufacturer default'.
- Release the soft keys and press the green Send key.
Memory and SIM cards
SIM card
This device supports a standard size SIM card.
- Make sure your device is powered off.
- Slide the back cover upward to release and remove the cover.
- Pull the SIM card latch downward to unlock the slot.
- Hold the SIM card with its gold contacts facing down and its cut-off corner facing toward outside of the slot.
- Insert the SIM card by sliding it into the slot.
- After inserting the SIM card, push back the SIM card latch to secure the SIM card in place.
Memory card
- Open the rubber flap that covers the storage card slot.
- Insert the microSD card into the slot with gold contacts facing down.
- Replace the rubber cover.
Upgrade your device
You've probably been through a lot with your device and although it's tough to say goodbye, it just might be time to say your farewells and get a new device. Check out some upgrade options or learn about our Equipment Installment Plan which helps break down the costs of devices into manageable monthly payments.
Already have a new device? Learn how to Set up a new mobile device or visit SD card & device file transfer for details on how to transfer your personal data.
Still need help?
If you're having trouble with your device or it's just not working like it use to do, check out our troubleshooting pages or visit our Community forums for additional help.
You can also open the attached PDF user guide below for additional support.
